Exercise 2: Identifying Groupthink Symptoms in a Real Situation — Possible Solution ====================================================================================== This exercise has no single correct situation to describe - the point is honestly applying the chapter's own four symptoms to something real. A worked example, using "a team deciding to ship a software feature on a fixed deadline despite one engineer's concerns about inadequate testing": SYMPTOMS PRESENT: - Illusion of invulnerability: the team's past releases had gone smoothly, creating overconfidence that this one would too, despite a genuinely different, riskier situation this time. - Direct pressure on dissenters: the concerned engineer was told the deadline was fixed and "we'll fix bugs after launch if we need to," rather than the specific testing concern being addressed directly. - Self-censorship: at least one other engineer privately shared the same doubts but didn't raise them in the actual planning meeting, not wanting to be the second person slowing things down. A STRUCTURAL REMEDY (not just "try harder to speak up"): designating one team member, on a rotating basis, as an explicit "risk advocate" whose formal job in each release-planning meeting is to argue for delay or additional testing - removing the personal/social cost of being "the person holding things up," since it becomes an assigned role rather than an individual choice to dissent. This mirrors the chapter's own remedy of assigning a designated devil's advocate role, rather than relying on individual courage to overcome social pressure each time. ANSWER: (worked example) A rushed feature-launch decision showed illusion of invulnerability, direct pressure on a dissenting engineer, and self-censorship from a second engineer with the same doubts. A structural remedy - a rotating, formally assigned "risk advocate" role in planning meetings - removes the personal cost of dissent by making it an assigned responsibility rather than an individual choice, instead of simply asking people to "speak up more." WHY THIS WORKS AS AN ANSWER ------------------------------ This applies the chapter's own specific symptoms to a genuine situation and proposes a real structural (not just attitudinal) fix, matching what the exercise explicitly asked for.